Processing & Shipping

VINTAGE DISCLAIMER

We consider vintage items to be 20 years or older. The exact age is sometimes unknown so periods are approximate. All of our items are pre-owned or from rediscovered collections, some not old enough to be considered vintage. Please note, these items do not carry the word "vintage" in their description on this website.

AUTHENTICATION

Each item is meticulously checked and deemed authentic. Attention to the workmanship, finer details, stampings, materials, condition and images from our archives ensure every piece we sell is consistent with the manufacturers established standards of quality.

No brand that we sell on our website assumes responsibility. Neither are they involved in the authentication and verification process.

 

PROCESSING TIME

Shaira & Co ship worldwide from UK, within 1 to 5 business days upon confirmation of your order, through Royal Mail services.

SHIPPING CHARGES

We offer a flat rate for both domestic and international orders.

Domestic Shipping £5.99 within UK

International Shipping Will be Calculated at Checkout

 

ESTIMATED DELIVERY DATES

According to Royal Mail's website, 1st class parcels within the UK are to be delivered in 1 business days after dispatch date, while international shipments are estimated to arrive in 5 to 12 business days.*

*Shipping couriers are unable to guarantee estimated delivery dates due to ongoing global pandemic and high volume of shipments. Thank you for your understanding for the delays you may incur.

 

TAXES AND CUSTOM FEES

International orders may be subjected to local customs duties and taxes that BY GOM is not responsible for. For more information, please contact your local customs office.

 

RETURNS & REFUNDS

Due to the nature of vintage items, orders are not eligible for return or refund and all our sales are final. Please refer to pictures and description for accurate information about the item.

A cancellation can only be requested before the shipment and a processing fee of %5 of the total order cost will be charged from the buyer.

Shaira & Co are not responsible for any lost or undelivered parcels. 

Shaira & Co are not responsible for any damage that ensues from incorrect use or care of the products. To prolong your item's life, please check our Vintage Care page.

If an order is returned due to incorrect address information provided by the customer, or if the parcel is left unclaimed, the customer will be charged again for the delivery.

Vintage and pre-loved items might show signs of wear or small imperfections. If you have a question about an item or require more information, please contact us at shairaandco@gmail.com